I decided to call the restaurant to give them my feedback and see if they would offer me to come back and pick the missing items. I was so sad because she was so patient and sweet. Next thing I know my customer is reaching out to complain about missing those extra wasabi. Could not open the bags to check what was inside per Uber COVID policy. When I got my order and before leaving, I asked him if everything included the extra wasabi was in the bags. I came back an hour later the order was still not ready. Annoyed, he looked at me and told me that he got it. Once he finished to take my order, I insisted again ( for the 5th time) about the extra wasabi. I was not bothered by his overall rudeness, I assumed he was under some stress although the place did not look busy. While rudely rushing me to place my order and under my insistence, he wrote down a note about my customer's instructions. In my order four items, required extra wasabi. On Saturday the 26th, I placed a $67.12 Uber order. The rudeness and unprofessionalism of whoever is the man in charge of taking orders was absolutely unsettling.
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